The world of work continues to be upended by the pandemic. While not particularly new news, as so many industries and businesses have been in it together navigating these storms, there is one dominant thread that continues to embolden itself throughout the storied fabric.
Technology Is a Key Business Driver
This is the idea that every day, the U.S. economy has become increasingly dependent on technology as a key business driver. As organizations continue to battle to survive, or better yet, to thrive amid a transforming ecosystem, they are looking to technology as a tool for innovation, efficiency and a competitive edge.
“For some organizations, AI tools may have been perceived as ‘nice-to-have’ technologies prior to 2020. … But in a future characterized by uncertainty, only organizations that embrace the most advanced AI tools will be able to weather future storms,” according to Betsy Schafer in AI Is Already Building a More Resilient Post-Pandemic World.
If your organization isn’t already doing so, then you may want to consider getting on board with digital innovation — and the talent that delivers that innovation — to unlock the key to your robust future.
Leveraging Technology for Operational Speed + Customer Experience
Many enterprises are on the move, leveraging digital to propel supply chains forward and to speed processes that directly impact customer experience. For example, a McKinsey survey revealed that “one-third of surveyed companies have accelerated the digitization of their supply chains, half have sped up the digitization of their customer channels, and two-thirds have moved faster to adopt artificial intelligence and automation.”
Virtualized business models are accelerating as industries such as healthcare, and medtech in particular, rethink their business practices to remain relevant in our digitally-centric business ecosystem
“Digital technologies are key to unlocking the power of data, and data is set to power the transformation of medtech and the broader healthcare ecosystem,” according to findings from an EY Medtech mentioned in this PRNewswire article. “Greater collaboration, with competitors as well as customers, built on data can open future growth possibilities.”
Recruiting at the Intersection of Technology + Economic Recovery
At this intersection of economic recovery and technology, new recruiting strategies are emerging to ensure companies attract the cream of the crop tech talent to drive their digital transformation forward. However, recruiting effectively during a time when the pandemic has uprooted so many foundational HR processes, has its challenges.
A recent Lever survey addressed those challenges, and the results included responses rooted in optimism and action. For example, of 117 tech industry recruiters surveyed, 48% predict they will emerge stronger.
Sixty-eight percent agree that a change in recruiting strategies is necessary to accommodate more employees who are working remotely. And, for remote hiring, virtual interviews are going to be crucial. Already, a majority (60%) of tech companies have shifted to relying more extensively on video and phone interviews.
To ensure a personalized and professional virtual interview that resembles your in-person process, consider OfferZen’s remote interviewing process tips:
- Extend your interview by 30 mins or so to really deep dive into questions with a candidate and get to know them.
- Prepare better questions to ensure the longer interview is maximized. Consider testing your interview questions on someone in your team.
- Create a backup plan in case your technology goes haywire during the interview.
- Don’t leave prep until last minute, particularly those adjustments to accommodate virtual processes: whiteboard interviews, simulation days, and culture-fit interviews.
Furthermore, consider the skills that are increasingly more valued and necessary in this ‘new normal,’ and how you will vet those skills during the recruitment process. According to Lever’s survey, those skills include communication (66%), technology proficiency (65%), adaptability (56%), resilience (43%) and change management.
With those skills in mind, prepare meaningfully targeted questions that will help you uncover a candidate’s unique abilities in those areas. The article, Uncover the Candidate’s Communication Skills in the Interview, suggests asking behavioral interview questions such as: “Tell me about a time when you had to communicate a difficult concept to someone and what challenges you encountered” or “Have you ever had to sell an unpopular idea? If so, what was the idea and how did you go about selling it?”
Remote Work in the Technology Industry: Here to Stay?
Tech is enabling more efficiencies within product to enable workforces a choice to work from home or not, here and in the future. It may be too soon to tell, but if inclined to look at the tech giants, it appears remote is here to stay – and when not fully remote, hybrid models seem to be the go-to.
Before the pandemic, only 11% of Lever’s survey respondents say that telework was widely available and negotiable, which has nearly doubled to 21% today. Enable more attractive benefits by overcoming preconceived notions that your tech team must be onsite to be effective.
Consider this insight from Robin Beattie, managing director of tech recruitment firm Spinks, in a recent Computer Weekly article, “Many clients felt pre-lockdown that they needed their tech teams onsite with them. The pandemic and subsequent lockdown has–on the whole–shown that isn’t the case. Businesses have worked just as efficiently with their engineering teams working remotely.”
Moreover, 80% of tech companies now believe it is more important that candidate relationship management be built into applicant tracking systems. Finding a talent marketing system that nurtures the candidate relationship from the first touch point is key to ensure consistent and meaningful engagement.
Contact Lever today to learn how you can transform the way you hire through personalized marketing techniques underpinned by strong data integrity and automation to grow and sustain your company through the pandemic and well beyond.