CASE STUDY

How LeverTRM for Enterprise Helps Hot Topic Reduce Candidate Drop-off by 300%

LEVER CUSTOMER SINCE

2017

PRODUCT

LeverTRM for Enterprise, Advanced Nurture

LOCATION

San Jose, CA

INDUSTRY

Retail

COMPANY SIZE

Enterprise

About the Company

Hot Topic is an American fashion retailer offering pop-culture and music-driven apparel. They employ over 10,000 sales associates in stores across North America.

Challenge

  • Reducing manager strain in high-volume hiring
  • Delivering a Gen Z-friendly candidate experience
  • Replacing inefficient email discussions with seamless collaboration

Solution

  • LeverTRM for Enterprise amalgamates data and streamlines collaboration
  • Customizations let teams personalize their recruitment workflows
  • Integration with Paradox AI enables a sleek application chatbot
  • Scoring workflows help recruiters hire the best candidates, faster
  • UKG sync eliminates hours of HRM data entry

Results

  • 800 hours per week saved for store managers
  • 300% lower candidate drop-off
  • 1,500 sales associates hired every quarter
Some of our stores get thousands of applicants. LeverTRM makes the best candidates bubble up to the top so we can reach out to them first. It’s been the biggest time saver for our high-volume roles.

Michelle Wentz

Director of Talent, Hot Topic

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