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Customer story

Coffee Meets Bagel is an online dating app for singles looking for real relationships.

The challenge

After two years with Lever, Coffee Meets Bagel needed to speed up their recruiting to avoid losing great candidates.

The solution

Lever’s features increase transparency into candidate communications. The simple UI helps all new employees swiftly get up to speed on Lever and involved in the hiring process.

The results

Coffee Meets Bagel now has a streamlined, collaborative hiring process, helping them fuel continued growth. 

“Lever is always one step ahead of our hiring needs. The features are easy to learn, and easy to love.”

David Miller

Hiring Manager

As one of Lever’s earliest customers, Coffee Meets Bagel, a dating application, has seen their hiring process evolve as their team has grown. One thing that hasn’t changed is the highly cross-functional hiring process—their CEO, for instance, meets with every single candidate during the first round of interviews. But with the company’s continued growth came the challenge of keeping recruiting collaborative. As a result, the CMB team needed to find ways to keep everyone involved in the hiring process, while still giving them time to take on their day-to-day responsibilities.

With such a collaborative hiring process, the Coffee Meets Bagel team needed to focus on transparency and timeliness. With all correspondence tracked in Lever, everyone can see what’s been communicated to the candidate, especially when the hiring team sends emails on behalf of the CEO and co-founders. This allows their CEO to be up to speed when she meets candidates, creating a seamless interview experience. “Lever’s email sync has made a tremendous difference in our recruiting,” noted David Miller, CMB’s Hiring Manager. “We now have 100% transparency across our entire organization, so when my CEO conducts an interview she can be fully informed, quickly.”

 

While e-mail sync helps fuel transparency, the engineering team cited the notes and tagging features as key to a timely recruiting process. All engineering candidates complete a coding challenge, and the engineering lead can review the results and leave feedback--all within Lever. “The engineers put their feedback in the candidate profile, and Lever alerts me when they’re done,” David shared. “We strive to be incredibly timely in our process, so being able to update our team within Lever means all information is instantly available and easily accessible.”  

The team’s incredible growth made it highly important that new team members can get up to speed on Lever quickly so they can contribute to the process as interviewers. “It’s so easy for new hires to jump on and learn Lever, we’ve never had to do any sort of training,” remarked Mica Gallanosa, Operations Manager. By using Lever to create  a flexible hiring process, Coffee Meets Bagel has maintained their highly collaborative recruiting process while growing the team by 3x in two years. “Lever is always one step ahead of our hiring needs,” David shared. “Lever’s features are easy to learn, and easy to love.”

 

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"It’s so easy for new hires to jump on and learn Lever, we’ve never had to do any sort of training."
Mica Gallanosa
Operations Manager

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Optimizing for a low-volume, high-quality pipeline

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The entire team must be on board

Quora needed a tool that would make recruiting and hiring a top priority for the entire company.