Atlassian

Case Study

Atlassian is an enterprise software company that develops products for software development, project management, and content management.

Lever Customer Since

2018

product

LeverTRM for Enterprise, Advanced Nurture

headquarters

Sydney, NSW

INDUSTRY

Internet Software & Services

COMPANY SIZE

Enterprise

Atlassian case study hero image

Atlassian's Journey to Nearly 4,900 Global Staff

Challenge

Over the last 5 years, Atlassian has been on a journey of rapid growth through a unique direct sales model and word of mouth. These efforts have helped them attract new customers and increased their need to recruit talented engineers. But it also quickly revealed other strategic challenges: unifying tons of data across systems and creating a predictable model to hit talent growth targets, all while maintaining a positive candidate experience.

“When I joined Atlassian, there were 23 recruiters who were not really engaging with the previous system other than just to process people through a workflow,” says Robert Allen, Global Head of Talent at Atlassian.

Solution

To humanize the process more as they scaled and also ensure team adoption, Atlassian was looking for an intuitive and well-designed recruiter interface, and to create a smooth and welcoming candidate experience. That’s what the team achieved in deploying Lever as one comprehensive hiring suite. Very quickly, recruiters could smoothly move candidates through the recruiting and interviewing process without losing any data or personal connection with each candidate.

“We view ‘talent acquisition’ as a function responsible for everything from the candidate experience, the way we source, the way we attract, and the way we keep strong talent,” says Allen.

Results

Atlassian’s partnership with Lever allowed them to scale in size and complexity, while maintaining a positive candidate experience overall and at scale. Here’s how this partnership allowed the Atlassian team to meet their hiring numbers, while living out the company’s core values of openness and communication.

  • SEAMLESS COLLABORATION facilitation for 100+ recruiters
  • OVER 80% of interviews completed feedback forms
  • OVER 30% of hires are sourced
  • GREW ATLASSIAN to over 4,900 employees worldwide and expanded its presence in Bengaluru, India.
Rober Allen headshot

Our values are real—and we live them. It is very much true at Atlassian from the way we do business, the way we transact, and most importantly the way we hold ourselves accountable.”

Robert Allen,
Former Global Head of Talent at Atlassian

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